10 Important Questions To Ask Before Hiring Movers
young professionals holding cardboard boxes in hands unloading a truck

10 Important Questions To Ask Before Hiring Movers

Jul 27, 2022

Are you ready to start your moving process and want to hire the best movers for the job? It is essential to choose the right movers as these professionals will help you pack and move all your belongings and ease the stress of relocating.

Hiring a good removalist service in Gold Coast will help you stay organised during a move, and you can make sure you hire the right ones by asking them these ten critical questions:

1. Do You Have A License?

This is one of the most critical questions you must ask your local removalist service Gold Coast. If you are moving out of state, ask the company if they have a national moving license. The company must have a local state license if it is a local move. Check all their licenses and registrations and ensure they are genuine to avoid scams.

2. Do They Provide Binding Estimates?

You should ask your moving company if they provide binding estimates to know exactly what you have to pay. If a company provides a non-binding estimate, it can change the price at any time and include hidden costs. Therefore it is better to have a fixed cost to properly budget and save for your moving costs on Gold Coast.

3. Do You Provide Workers’ Compensation?

If an expert removalist in Gold Coast provides workers’ compensation services, their workers are covered during the move. If they are injured or hurt when moving your items, the company will bear the cost of this injury. You will not have to pay anything and thus will save your money.

4. Do They Offer Full Protection Services?

  • Many professional removalist services in Gold Coast offer protection services for your goods. This means that the company will bear the cost of repairing or replacing your goods if it gets damaged while they are moving them.
  • You must ask your moving service if they provide complete or partial protection services.
  • The company covers the cost of repairing or replacing a damaged item while relocating it in full protection service. You will have to pay additional for this kind of service.
  • In partial protection, the company will repay you a minimum amount for any item that has been damaged on the move. This service will not cost you anything extra in the moving estimate.

5. Do You Provide In-Person Moving Estimates?

Your moving company must see your items, where they have to move and when. They can then provide a realistic moving estimate based on all these factors and won’t charge you extra later.

This is why it is better to opt for in-person estimates to get an actual moving cost that includes all the factors such as the weight of all your items, distance charges, fuel charges and other costs.

6. Do You Use Eco-Friendly Packing Equipment?

It is a good idea to hire a local removalist service on Gold Coast that uses eco-friendly and green solutions. These professionals will use only eco-friendly and recycled paper, boxes and packing material so that your move is eco-friendly and safe. They know the best techniques to pack and move your items so your items will be safe.

7. Do You Offer Temporary Storage?

  • While sorting your items, you might have come across many things that you don’t need just as yet and would like to put in storage. These items can be put in temporary storage units and moved later when you have the time and space to unpack and unload them as needed.
  • You should ask your removalist service in Gold Coast if they have a temporary storage unit where you could keep your items and also ask them about the features of these units.
  • You should also try backloading your items in storage so that you only pay for the space your items occupy in the storage unit and are not paying for the entire storage unit.

8. What Services Do You Offer?

When relocating with a removalist, you must know what services they offer. Do they pack your items, or are they only trained in loading and unloading them? You should also ask them if they are trained in moving fragile items and whether they know how to disassemble and assemble furniture.

In today’s pandemic times, you should also ask your removalist service if they take any Coronavirus (COVID-19) precautions when packing and moving your belongings to stay safe.

9. Do You Have Your Own Team, Or Are You Subcontracting?

Many moving companies hire contract workers who might not be trained enough to handle your belongings, especially your speciality and fragile items. Instead of taking such a considerable risk, it is better to opt for a moving company with certified, well-trained staff who know how to move, load, and unload your items properly.

10. Are There Any Hidden Charges?

Many removalist services will charge you for extra factors like the number of floors, an apartment-to-house move, fuel charge, packaging of specialty and fragile items and more.

Always get your estimates in writing, and don’t sign a blank contract. Lastly, you must ask them about any miscellaneous charges beforehand so that you have an idea of what to expect.


It is essential to ask your expert removalists Gold Coast these above ten questions to get the best possible help for your relocation.